In emergency
Emergency phone numbers
In case of an emergency, you can call the following numbers while anywhere in the UAE:
- 999 for Police
- 998 for Ambulance
- 997 for Fire Department (Civil Defence)
- 996 for Coastguard
- 911 for electricity failure
- 922 for water failure.
If you’re involved in a traffic accident, it’s important to contact the police immediately. In case of a minor incident, move your car to the road side, as there are fines for obstructing traffic. You cannot file an insurance claim without a police report.
For tourists
In Dubai, call Dubai Tourism Security on: 8004438.
For other enquiries, Abu Dhabi Police operates a dedicated Tourism Police section which will advise and guide you on a range of matters. You can contact them on +971 2 800 2626 and +971 2 512 7777, or visit www.hr.adpolice.gov.ae/tourismpolice
As per UAE federal law and Abu Dhabi Government law, all visitors to the UAE must have medical insurance cover. In case of emergency, treatment to stabilise the case is free. Other treatment must be covered by a cash payment or insurance card for covered individuals.
In a medical emergency, Abu Dhabi’s Sheikh Khalifa Medical City (+971 2 610 2000) and Al Noor Hospital (+971 2 626 5265) both have Accident and Emergency units. If you’re injured in a traffic accident, you will automatically be taken to Sheikh Khalifa Medical City, as it has the best A&E treatment facilities.
The Abu Dhabi Government portal (www.abudhabi.ae) provides an updated list of 24-hour pharmacies and medical services, including hospitals, clinics, and medical centres. If you don’t have internet access you can call the toll free number 800 555 (+971 2 666 4442).
Crime
- For incidents related to harassment or safety, contact:
- Abu Dhabi Police through their Aman service on 8002626 or send SMS to 8002828
- Dubai Police through their Al Ameen service on 8004888 from within the UAE or on +9718004888 from outside the UAE
- Sharjah Police through their Najeed service on 800151, or send SMS to 7999.
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For cybercrimes, report online.
- To report human trafficking, contact
- EWAA hotline on 800SAVE
- National Committee to Combat Human Trafficking on +9712-2222000
- Dubai Police-Control Center of Human Trafficking on +9714-6082347
- Hotline for labour complaints: 8005005
- Hotline for human trafficking issues: 8007283
- Fax: +971 4 217 1644
- Email: htccc@dubaipolice.gov.ae.
- To report violence and abuse of women and children, contact
- Ministry of Interior on tollfree hotline 116111
- EWAA Shelter for Women and Children on hotline: 8007283
- Dubai Foundation for Women and Children on 800111
- Child protection centre in Sharjah on toll-free helpline number 800 700
- Woman’s protection centre in Sharjah on on toll-free helpline number 800 800 700
- Hemaya Foundation for Children and Women – Ajman on hotline: 800himaya (800446292)
- Aman Centre for Women and Children through RAK Police – 07-2356666
- To report animal abuse, contact
- Ministry of Climate Change and Environment on hotline 8003050
- Dubai Municipality on hotline 800900
- Local municipalities across the UAE
- Emirates Animal Welfare Society on 9712-5010054.
- To report human rights issues, use the eServices from:
You can contact CDA on the toll-free number 8002121 or email at human_rights@cda.gov.ae.
