An escort through the airport inclusive of complimentary porter service from baggage re-claim area to assist with your baggage (in a group of no more than three travellers), ideal for first-time travellers and those with special needs. If you are travelling through Dubai and need a wheelchair, just ask.

We’ll be waiting to welcome you as soon as you arrive at the terminal. Let us fast-track you through airport formalities, escort you to the arrival area to meet with family and friends or you can decide to leave the airport on your own.

Our Silver Meet & Greet services are recommended for first-time travellers and those with special needs. Our welcoming staff will meet you as soon as you pull up outside the airport and fast-track you through all the airport formalities (in a group of no more than three travellers).

We’ll also provide complimentary porter services and help with your baggage. If you are travelling through Dubai and need a wheelchair – just ask.

There are marhaba Meeting Lounges near the check-in areas at Dubai International Airport Terminal 1 and Terminal 3 where you can relax, recharge and enjoy light refreshments before we escort you through the airport.

Our Gold Meet & Greet product provide an exclusive one-to-one service. A marhaba representative will meet you at the arrival gate and fast-track you through all the airport formalities.

We’ll provide porter services, and hand baggage trolleys. You will also receive marhaba Lounge access for your return flight from Dubai.

Just right for frequent travellers to fast-track them through immigration. Our welcoming staff will meet and fast-track you through the airport formalities (in a group of no more than five travellers), right up until you’ve cleared security. In Dubai, the meeting point is the dedicated departure lounge in the check-in area.

Where possible, we’ll also provide hand baggage trolleys or for an additional fee, we can even arrange a porter service.

There are marhaba Meeting Lounges near the check-in areas at Dubai International Airport Terminal 1 and Terminal 3 where you can relax, recharge and enjoy light refreshments before we escort you through the airport.

An exclusive service that offers extra support to families travelling with young children. We’ll meet at the terminal and fast-track you through all the airport formalities. We’ll escort you to the arrival area where you can meet with family and friends. Baby strollers and wheelchairs will be provided on request at the Dubai Airport.

We’ll also provide complimentary porter services and help with your baggage. We offer standard wheelchairs on request, if you need help to walk long distances. If you’re unable to walk or negotiate steps, you can book special wheelchairs directly with your airline.

The package includes porter service. For an extra charge, we’ll assist you with luggage from the moment we meet you. The service extends to a maximum of four members of the same family and can be extended to a larger family for an additional charge.

An exclusive service designed especially for families travelling with young children or infants. We’ll make the airport experience easy, meeting you at the marhaba drop-off point outside the airport and fast-tracking you through all the formalities and clearances.

There are marhaba Departure Meeting Lounges near the check-in areas at Dubai International airport Terminal 1 and Terminal 3 where you can relax, recharge and enjoy light refreshments before we escort you through the airport.

The service extends to a maximum of four members of the same family and can be extended to a larger family for an additional charge.

Please note that online bookings must be made 24 hours ahead of arrival. Late bookings can be made through our call centre or sales office. Additional charges apply for late bookings (less than 10 hours).

Inclusive of:

• Meet and Greet at the Immigration Area by your Personal Concierge
• Assistance with immigration formalities
• Escort to the luggage carousel area
• Escort towards airport exit

Inclusive of:

• Meet and Greet at the Arrivals Gate by your Personal Concierge
• Access to Ahlan Lounge (Arrivals)
  • Complimentary light refreshments
  • Lounge access up to 4 hours
• Assistance with immigration formalities
• Assistance with luggage collection
• Escort and assistance to the exit and to the car park