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Sharjah Airport (SHJ) Meet & Assist Services

HALA SERVICE

Our Hala Service team members offer warm and welcoming hospitality, ensuring that every customer enjoys a seamless airport experience.

Designed with convenience in mind, Hala is a unique range of services that makes every step of a passenger’s journey simple and stress-free. It includes Meet and Assist, fast-track check-ins and boarding, hassle-free immigration processing, convenient porter services, and comprehensive visa support.

For the discerning traveler, Hala offers the perfect way to arrive, transit, or depart from Sharjah International Airport — all in comfort and style.

Moreover, Hala has proven to be a true value-for-money service, delivering genuine comfort and convenience without compromising on the premium features offered.

To learn more, please click on the tabs located on the left-hand side of this page for full details of each service we offer.

Arrival Meet and Assist service:

    • A warm welcome on arrival at the gate
    • Personalized assistance with airport formalities
    • Fast track clearance through eye scan and immigration formalities
    • Assistance with baggage collection
    • Complimentary Porterage service
    • Passengers accompanied to the receiving party on arrival

Departure Hala Meet and Assist service:

    • A warm welcome at Hala Premium Counter located in the departure’s terminal
    • Personalised assistance with airport formalities
    • Complimentary Porterage service
    • Dedicated Hala check-in counters
    • Fast track clearance through security and immigration formalities
    • Passengers accompanied to the boarding gate

Transit Hala Meet and Assist service:

    • A warm welcome on arrival at the gate
    • Personalised assistance with airport formalities
    • Fast track clearance through Security formalities
    • Assistance through transfer desk and check in formalities
    • Passengers accompanied to the boarding gate for onward journey

Meet & Greet Service

Sharjah Airport Flight Information
  • Price in USD $
  • Bookings must be made at least 48 hours in advance
  • Family Meet & Greet service which includes a group of 4 passengers
  • Staff member shall meet you on arrival at the disembarkation/arrival gate, and will be holding a paging board with your name on it; the staff member will be waiting for you just after the aerobridge at your arrival gate
  • This is not a “Guaranteed” service
  • Cancellation is made more than 48 hours before the confirmed service time a 100% refund will apply
  • Amendment can be done 2 hours prior to the service schedule and less than 2 hours will be considered as “No-Show”
  • No Shows or Service declined for whatever reason will be charged at 100%
  • The meet and assist service will normally begin when the Agent meets you and will normally end when the Agent leaves you. For services at the airports or pick-up location, it is the customer’s responsibility to ensure that they locate and wait for the Assist agent at the specified meeting point. The agent will call the customer if they cannot locate them. Failure to do so may be treated as a “no show” and no refund will be made.
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